Last updated: 25 June 2026

1. Introduction

Diamant Linen (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

We comply with the:

• General Data Protection Regulation (GDPR)
• Data Protection Act 2018 (Ireland)
• ePrivacy Regulations

2. Who We Are

Data Controller

Diamant Linen Ltd
Unit A4, 4 Park Business Park,
Farranfore, Co. Kerry, V93 PHW7
Ireland

Email: [info@diamantlinen.ie]

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. What Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide

• Name
• Company name
• Email address
• Telephone number
• Any information submitted through our contact forms

Automatically collected information

When you browse our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Referring website

Some of this information is collected using cookies (see our Cookie Policy).

4. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and information about our services
• Deliver customer support
• Improve our website
• Monitor website performance
• Protect against fraud and misuse
• Comply with legal obligations

We do not sell your personal data.

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

6. Marketing Communications

We will only send marketing emails where:

• you have consented to receive them, or
• we are legally permitted to do so.

You may unsubscribe at any time by following the link within our emails or by contacting us.

7. Cookies

Our website uses cookies to improve your browsing experience.

We use Complianz to manage cookie consent and allow visitors to control which cookies are stored on their device.

Cookies may include:

• Essential website cookies
• Functional cookies
• Analytics cookies (where consent is provided)
• Marketing cookies (if enabled)

You can change or withdraw your consent at any time through the cookie settings available on this website.

8. Third-Party Services

Our website may use trusted third-party providers including:

• Website hosting provider
• Google Fonts (if locally hosted, remove this)
• Google Analytics (only where consent has been given)
• Google Maps (if used)
• reCAPTCHA (if used)
• Email service providers
• Complianz Cookie Consent

Each provider processes data in accordance with its own privacy policy.

9. Data Sharing

We only share personal information where necessary, including with:

• IT and website service providers
• Professional advisers
• Legal or regulatory authorities where required by law

We never sell or rent personal information.

10. International Transfers

Some of our service providers may process information outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are used in accordance with GDPR, including Standard Contractual Clauses or equivalent legal mechanisms.

11. Data Retention

We retain personal information only for as long as necessary.

Typically:

• Contact enquiries – up to 24 months
• Customer records – for the duration of our business relationship and any applicable legal retention period
• Analytics data – according to the relevant service settings

When information is no longer required, it is securely deleted.

12. Security

We take appropriate technical and organisational measures to protect personal information, including:

• SSL encryption
• Secure hosting
• Firewall protection
• Regular software updates
• Restricted access to personal information

While no internet transmission is completely secure, we work to minimise risks using industry best practices.

13. Your Rights

Under GDPR you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commission

More information is available from the Irish Data Protection Commission:

Data Protection Commission

14. External Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

15. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised update date.

16. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Diamant Linen Ltd
Unit A4, 4 Park Business Park
Farranfore
Co. Kerry
V93 PHW7

Email: info@diamantlinen.ie